Refund Policy

Kenlee Care Refund Policy

At Kenlee Care, your satisfaction is very important to us. If for any reason you are not completely happy with your purchase, we’re here to help.

Returns

• You may request a return within 30 days of receiving your order.

• To be eligible, the item must be unused, in its original packaging, and in the same condition you received it.

• Certain items (such as opened skincare products) may not be returnable for hygiene and safety reasons.

Refunds

• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed back to your original payment method within 5–10 business days.

Exchanges

• We only replace items if they are defective or damaged. If you need to exchange an item, please contact us at admin@kenleecare.com

Shipping Costs

• Customers are responsible for paying their own return shipping costs.

• Shipping costs are non-refundable.

Contact Us

If you have any questions about our Refund Policy, please reach us at:
admin@kenleecare.com