Política de envíos

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At Kenlee Care, we aim to deliver your order quickly and safely. Please review our shipping policy below:

Processing Time

• Orders are processed within 1–2 business days after payment is confirmed.

• You will receive an email confirmation with tracking information once your order has shipped.

Domestic Shipping (USA)

• Standard shipping: 3–7 business days

• Expedited shipping: 2–3 business days (available at checkout for an additional fee)

• Free shipping may be offered on promotions or minimum order amounts (see current offers).

International Shipping

• We currently ship to select international countries. Delivery times vary but usually take 7–21 business days, depending on location.

• Customers are responsible for any customs fees, duties, or taxes applied by their country.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and chosen delivery method.

• Please note that shipping fees are non-refundable.

Tracking Your Order

• Once your order is shipped, you’ll receive a tracking number by email.

• Please allow up to 24 hours for tracking updates to appear.

Lost or Damaged Packages

• If your package is lost or arrives damaged, please contact us at admin@kenleecare.com so we can assist you.